:root {
  --primary: #007bff;
  --primary-dark: #0069d9;
  --secondary: #6c757d;
  --bg-light: #f6f9fa;
  --bg-dark: #343a40;
  --text-dark: #343a40;
  --text-light: #f8f9fa;
  --border: #dee2e6;
  --success: #28a745;
  --warning: #ffc107;
  --danger: #dc3545;
  --info: #17a2b8;
}

* { margin: 0; padding: 0; box-sizing: border-box; }

body {
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  background-color: var(--bg-light);
  color: var(--text-dark);
}

.dark body, body.dark {
  background-color: #1a1d21;
  color: #e4e6eb;
}

/* Scrollbar */
::-webkit-scrollbar { width: 6px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: #adb5bd; border-radius: 3px; }

/* Animations */
@keyframes fadeIn { from { opacity: 0; transform: translateY(10px); } to { opacity: 1; transform: translateY(0); } }
@keyframes slideIn { from { opacity: 0; transform: translateX(-20px); } to { opacity: 1; transform: translateX(0); } }
@keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: 0.5; } }
@keyframes shimmer { 0% { background-position: -200% 0; } 100% { background-position: 200% 0; } }

.animate-fade { animation: fadeIn 0.3s ease-out; }
.animate-slide { animation: slideIn 0.3s ease-out; }
.animate-pulse { animation: pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite; }

.skeleton {
  background: linear-gradient(90deg, #e9ecef 25%, #f8f9fa 50%, #e9ecef 75%);
  background-size: 200% 100%;
  animation: shimmer 1.5s infinite;
  border-radius: 0.25rem;
}

.dark .skeleton {
  background: linear-gradient(90deg, #2d3139 25%, #3a3f47 50%, #2d3139 75%);
  background-size: 200% 100%;
}

/* Status badges */
.badge-open { background: #cce5ff; color: #004085; }
.badge-in-progress { background: #fff3cd; color: #856404; }
.badge-waiting { background: #e2d5f1; color: #563d7c; }
.badge-resolved { background: #d4edda; color: #155724; }
.badge-closed { background: #e9ecef; color: #495057; }

.dark .badge-open { background: #0c3c6e; color: #8ec5fc; }
.dark .badge-in-progress { background: #664d03; color: #ffda6a; }
.dark .badge-waiting { background: #3b2560; color: #c9a0ff; }
.dark .badge-resolved { background: #0f5132; color: #75e6a2; }
.dark .badge-closed { background: #3a3f47; color: #adb5bd; }

/* Priority badges */
.priority-low { background: #e9ecef; color: #495057; }
.priority-medium { background: #cce5ff; color: #004085; }
.priority-high { background: #ffe0b2; color: #e65100; }
.priority-urgent { background: #f8d7da; color: #721c24; }

.dark .priority-low { background: #3a3f47; color: #adb5bd; }
.dark .priority-medium { background: #0c3c6e; color: #8ec5fc; }
.dark .priority-high { background: #7c3000; color: #ffb74d; }
.dark .priority-urgent { background: #721c24; color: #f5c6cb; }

/* SLA timer */
.sla-ok { color: var(--success); }
.sla-warning { color: var(--warning); }
.sla-overdue { color: var(--danger); font-weight: bold; }

/* AdminX-style cards */
.adminx-card {
  background: #fff;
  border: 1px solid var(--border);
  border-radius: 0;
}

.dark .adminx-card {
  background: #2d3139;
  border-color: #3a3f47;
}

.adminx-card .card-header {
  background: transparent;
  border-bottom: 1px solid var(--border);
  padding: 0.75rem 1.25rem;
}

.dark .adminx-card .card-header {
  border-bottom-color: #3a3f47;
}

.adminx-card .card-body {
  padding: 1.25rem;
}

/* Button styles matching AdminX */
.btn-adminx {
  background: var(--primary);
  color: #fff;
  border: none;
  padding: 0.5rem 1rem;
  font-size: 0.875rem;
  border-radius: 0.25rem;
  transition: all 0.15s ease-in-out;
}

.btn-adminx:hover {
  background: var(--primary-dark);
  color: #fff;
}

.btn-adminx-outline {
  background: transparent;
  color: var(--primary);
  border: 1px solid var(--primary);
  padding: 0.5rem 1rem;
  font-size: 0.875rem;
  border-radius: 0.25rem;
  transition: all 0.15s ease-in-out;
}

.btn-adminx-outline:hover {
  background: var(--primary);
  color: #fff;
}